Have you noticed that “quality” is a relative concept? Just like beauty, quality is in the eye of the beholder. That’s why we take the time to talk with our clients about what is important to them before we pick up a hammer or a paint brush. Then we make their standards our standards.
An Extremely Pleasing Experience
The following steps show how we pursue total quality management:
- Step 1: Discover Your Expectations. You are the ones who are entrusting your property to us. That’s why we have you define quality. Then we work hard to meet and exceed your expectations.
- Step 2: Surpass The Job Description. Before we renovate anything, we check the integrity of everything around it. A new roof will look nice, but if wood is rotting underneath the roof, you’ll soon have a plethora of problems. We fulfill your high standards in every aspect of the project — whether you can see it or not.
- Step 3: Receive Feedback. The final step in every project is to ask the customer to evaluate our work. In fact over 85% of our customers rate their experience as, “Extremely Pleasing”! When a customer is extremely pleased, the entire work crew earns a bonus.
At Schoenfelder Renovations, we’re serious about quality. It’s not just a term we use — it’s what we’ve built our entire business on.
Our company was founded on a concept we call “total quality management.” This means providing a high-quality experience for our customers in all aspects of the job. We do everything we can to leave you “extremely pleased” with our work. Hire Schoenfelder Renovations for your next painting, restoration, commercial remodeling, or home improvement project and rediscover high-quality craftsmanship. Contact us at (952) 345-2900 or at www.schoenfelderrenovations.com for a free estimate.
For more information about us, contact us at (952) 345-2900. We serve homeowners and businesses in Minneapolis and throughout MN, as well as stores, hotels, and offices nationwide. We look forward to bringing out the best in your property.